Telephone
Lines & Minutes
Quayside Technical Services has been providing reliable telephony services to a diverse range of happy customers for many years. There are many reasons why businesses trust us to manage their telephone lines – and chief among them is the large savings we can immediately realise on the lines themselves, as well as calls.
Many businesses simply don’t realise just how much money they’re throwing away on their communications. The truth is that trying to figure out exactly what you’re being charged for in your business lines and calls package is extremely difficult. Large vendors tend to offer what can be a confusing variety of package types – many of which contain hidden costs, opaque pricing structures, and a long list of additional services you often don’t need or use, but ultimately end up paying for.
Let us give you a real-world example.
Contact us today to find out more
We recently visited one of our new customer’s branch offices in North Wales. As part of our site audit, we took a close look at the business’s telephone lines. In particular, we compiled an in-depth list of what lines and services the business was actually using, and compared it to what the business was being billed for. We found that the customer had been using BT, and was was paying around £1,000 per quarter. By cancelling unused lines and services, as well as transferring lines over to us, we reduced the customer’s spend to just £200 a quarter – an incredible saving the customer can now put to much better use elsewhere in the business.
Savings like these aren’t the only reason why customers trust us to provide and manage their telephone lines. They also come to us because we handle all aspects of the connection lifecycle completely on their behalf. Not only do we take care of billing arrangements – our customers get just one single bill for all of our services – we also handle all the necessary changes, as well as fault monitoring, management and reporting.
Put simply, with Quayside, there will be no need for you to waste valuable and resources time speaking to BT or any other call centre ever again – we manage it all, leaving you to simply enjoy the service and the fantastic savings we achieve for your business.
Taking over your lines is easy – there is no downtime, and we handle all aspects of the takeover without you having to lift a finger.
When & where can we help?
TAKEOVER & MANAGEMENT
Fully-managed means we handle all aspects of your business lines for you – including billing. You will never need to speak to BT again, and will be presented with just one, easy-to-understand bill for all your IT and telecoms services.
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OFFICE RELOCATION
A stressful time – so leave the heavy-lifting to us. We handle all aspects of your phones during your office move. We will relocate your equipment, order your new lines and oversee their installation at your new office.
NUMBER MOVES/PORTS
Take your phone numbers with you when moving office. We will either transfer your numbers to the new location, or, if this isn’t possible, our VoIP solutions or intelligent diverts will allow you to continue using your old numbers.
COST REDUCTION
Through optimised billing, eliminating unused lines and services, and ensuring all costs are audited and validated, we help you make big savings on business lines and calls. You’ll only ever pay for the services you require at the prices you agreed.
Fully managed IT
IT Security
Networking
Disaster Recovery
