"Quayside’s Excellent Advice Has Meant That All Changes Have Brought A Real Improvement To The Way We Make Use Of Our Computers"
The Stuart Marsh Shoes Group encompasses Sterling and Hunt Ltd, Chatham Marine Ltd and Rainbow Club Ltd, the European Leader in bridal footwear. The group has been using Quayside Technical Services Ltd for its IT requirements since 2001.
During this time our computer network has increased dramatically in size, complexity, and most importantly of all, reliability. Quayside’s excellent advice has meant that all changes have brought a real improvement to the way we make use of our computers. Downtime is virtually non-existent and any issues are dealt with promptly and effectively.
We would not hesitate to recommend the services of Quayside to other businesses.
Richard Rudling. Group Finance Director, Stuart Marsh Shoes Group |
"I Have No Hesitation To Recommend Them"
"We have been using the services of Quayside for over four years now and in that time have always found them to be both technically expert in their job and efficient in the way they work. I have no hesitiation to recommend them."
M G C Smith FCCA, M J Smith and Co Ltd |
"We're Not Budging!"
“We have been working with Quayside Technical Services Ltd for the last two years. In this time we have encountered two office moves: one down a corridor when we had to migrate from a shared to a standalone system, and one to entirely new premises. Ajoy, Claire and their team ensured everything went as smoothly as possible and we were up and running as soon as we moved. Nothing is ever too much trouble for them and problems are dealt with quickly, efficiently and as cost effectively as possible. Despite the numerous cold calls we receive from alternate IT providers…we're not budging!”
John Sheaves, CEO of Taste of the West |
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"I Very Much Appreciated The Speedy Attention"
Another relatively simple job. We prioritise each job as it comes in, and sometimes a smaller job can be done straight away rather than a machine sitting on a shelf for a day, only to be fired up for a five minute fix.
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"No Hesitation Whatsoever In Recommending Your Services"
Sometimes removing malware can be straightforward, and sometimes it is not. Quite often a client may think that messages appearing onscreen are genuine Windows messages, but these messages are from the malware, trying to get the client to buy software that will allegedly remove the infection.
In this case, there was no antivirus software installed on the machine, making it extremely prone to infection. After cleaning the machine out with several different tools, we installed suitable antivirus software onto the machine. We see this client on a very regular basis, and since us doing the work his machine has remained clean and in good order. |
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"I Would Recommend That Anyone Buying IT Use Quayside Technical Services"
This client needed to purchase a new notebook computer. As Paul says, we took the time to understand his requirements and provide him with the correct machine, and once we had set up the machine for him, we went through all of the features that we thought he would best be able to make use of. |
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