Optimus Template

Once you have clicked "Connect to Technician", you will be prompted to download the support software.  Choose to RUN the software rather than saving it (Firefox users may be forced to save the file, and may have to run it manually after downloading).

If you see a Windows Firewall message, please do not be alarmed.  Just hit "unblock" and the remote software will continue to load.

Enter your 6-digit code: